No. Hotels pay a commission for site selection services, which means there’s no additional cost to you. In fact, because we know what to ask for and how to negotiate, we save clients more money than if they went direct.
Not at all. Rates are not inflated when you work with us. In many cases, we secure stronger concessions, better terms, and added value because of my 25+ years of hotel experience and industry relationships.
We work with everything from small executive retreats to large incentive trips and conferences. No matter the size, we bring the same attention to detail and fight for the best outcomes for our clients.
No. While our background is strongest in all-inclusive properties, we source hotels and resorts worldwide, across all types of brands, destinations, and budgets.
Ideally, we should be involved from the very beginning. That way, we can compare multiple options, leverage my position in negotiations, and protect your interests before contracts are signed. Bringing us in midway is much harder – it’s like jumping into the middle of a battle or a game already underway. You can still involve us if you’ve already started, especially if you’re facing challenges like high fees, tough cancellation policies, or attrition penalties, but early involvement ensures the strongest possible outcome.
You can, but you’ll spend hours (or weeks) on calls, emails, and follow-ups. By using Stellina Connections, you get an advocate on your side who does all the legwork, knows what’s negotiable, and ensures you’re getting the best possible deal. Having us in your corner lets us fight the battle for you – let us be the “bad guy” so you don’t have to.
As a boutique company, you will always work directly with us, not with an assistant or junior representative. That means more care, more persistence, and a true partnership built on trust. Stellina’s hotel background also means we understand both sides, which makes negotiations fair, respectful, and highly effective.